faq

Seller

Know Before Selling Your Car

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What does Maruti Suzuki True Value check during a pre-owned car evaluation?

We asses with a detailed 376-point quality checklist to ensure you get an accurate and fair valuation when you sell your car. Our evaluation covers the exterior, interior, structural integrity, and a thorough engine and mechanical check. Whether you are looking to sell a used car online or at one of our outlets, our process assures transparency and trust at every step.

Do I need to pay any additional charges when selling my car to True Value?

No, you don’t need to pay any extra charges or commissions when you sell your car to Maruti Suzuki True Value. Whether you book an evaluation online or visit one of our outlets, our car selling process is completely free. This makes True Value one of the best places to sell your car without hidden costs.

How does True Value make the car selling process hassle-free and ensure I get the best price?

The True Value price for your car is calculated through our advanced digital evaluation system. When you decide to sell your old car with us, we follow a standardized process to assess your car and offer you the best possible deal. Once you accept the offer, we handle the end-to-end process, and this makes us one of the most trusted sites for selling pre-owned cars.

When will I receive payment after my car is sold?

Payment is made in full and at the earliest possible time once your documents are verified and ownership transfer is completed at the RTO. We value your trust and ensure quick transactions once you choose to sell your car through our True Value outlets.

Is valid insurance mandatory when selling my car?

Yes, having valid car insurance is required by law when selling a car in India. Whether it’s a new model or an older car, we recommend keeping your insurance updated to avoid delays in the selling process.

Can I sell my car if it is hypothecated to a bank?

If your car loan is still active, you will have to repay the outstanding amount and remove the hypothecation from the Registration Certificate before selling. Once the bank clears the hypothecation, you can sell your used car at True Value.

What should I do if my car’s details were uploaded by someone else?

We’re sorry for the inconvenience. If you believe your car’s information has been incorrectly uploaded, please email the details of your car to contact@maruti.co.in. Our Maruti Suzuki True Value team will review the case and take the necessary steps to remove or correct the listing as quickly as possible.